オンラインライター
Kiyoyuki Suzuki 鈴木清之
文化服装学院ファッション情報科卒業。文化出版局で編集スタッフとして活動後、PR業務を経て、日本国内のバッグブランド、皮革産業を中心にブログ執筆、ソーシャルメディアのコンテンツ運用を担当。イースト東京エリア・徒蔵（カチクラ／御徒町～蔵前～浅草橋 台東区南部）で行われる、ものづくりイベント「モノマチ」ソフトブレーン、デコクロ（デコレーション ユニクロ）部 発起人、書籍「東京おつかいもの手帖」や「フィガロジャポン」“おもたせ”企画への参加など、“おつかいもの愛好家”としても活動。
201901January
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201903March
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201904April
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201905May
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201906June
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201907July
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201908August
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201909September
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201910October
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201911November
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201912December
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201801January
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201803March
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201804April
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201805May
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201807July
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201808August
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201809September
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201810October
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201811November
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201812December
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201701January
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201703March
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201704April
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201705May
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201707July
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201708August
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201709September
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201710October
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201711November
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201712December
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201601January
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201602February
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201603March
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201604April
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201605May
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201607July
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201608August
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201609September
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201610October
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201611November
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201612December
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201501January
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201502February
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201503March
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201504April
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201505May
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201507July
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201508August
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201509September
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201510October
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1月3日から大手百貨店の初売りもスタートし、セールも本格的にスタートしましたね。販売スタッフのみなさま、おつかれさまです。インバウンド対策はいかがでしょうか？ 日本製革製品の魅力を伝える、そのとき、その質問にどう答えたら・・・とお悩みのことも多いと思います。
中華圏では、旧暦のお正月、春節(2月18日～24日)もあり、ますます中国からのお客さまが多くなりそう。
そこでおすすめしたいのは、一般社団法人 日本皮革産業連合会(JLIA)ホームページのコンテンツ＜外国人のお客様をおもてなし! 接客会話集＞ 接客用語、商品の説明、支払、ラッピング、素材、加工法、色・・・がわかりやすく紹介され、販売の場で役立つ内容ですよ。
中国語のほかにも、英語、韓国語も。参考になさってみてはいかがでしょうか？
＜外国人のお客様をおもてなし! 接客会話集＞ http://cs.jlia.or.jp/
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